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Privacy Policy

Effective Date: April 29, 2026

1. Information Collection

We collect information to provide and improve the Cali calorie tracking experience. The types of information we collect include:

  • Account Information: When you create an account, we collect your email address and authentication credentials.
  • Profile Data: Information you provide such as your weight, height, age, and nutritional goals to personalize your experience.
  • Food & Nutrition Data: Meals you log, scan, or type — including food descriptions, calorie counts, and macronutrient breakdowns.
  • Chat Data: Messages you send to the Cali AI Chat Assistant, including text input, voice-transcribed text, and the AI-generated responses you receive.
  • Voice Input Data: When you use voice input for the Cali AI chat, your speech is converted to text. We process the resulting text transcription but do not store raw audio recordings of your voice.
  • Usage Data: How you interact with the app, including features used (such as chat, scanning, and voice input), session duration, and navigation patterns.
  • Device Information: Device type, operating system, app version, and microphone availability for compatibility and troubleshooting.

2. Data Storage and Protection

We take the security of your data seriously:

  • All data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption.
  • Your data is stored on secure cloud infrastructure with strict access controls.
  • We perform regular security audits and vulnerability assessments.
  • Access to personal data is restricted to authorized personnel who need it to operate, develop, or improve our services.

3. Data Collection and Usage

3.1 How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve the Cali app and its features.
  • Analyze food photos using AI to estimate calorie and macronutrient content.
  • Power the Cali AI Chat Assistant to provide personalized nutrition advice and answer your diet-related questions.
  • Process voice input to enable hands-free interaction with the chat assistant.
  • Track your nutritional intake and display personalized progress insights.
  • Send you relevant notifications about your goals and streaks (if enabled).
  • Diagnose technical issues and improve app performance.

3.2 AI-Powered Food Scanning

When you use the scan feature, photos of your food are processed by our AI models to identify food items and estimate nutritional values. These images are:

  • Processed securely and used solely for nutritional analysis.
  • Not shared with third parties for advertising or unrelated purposes.
  • Not used to identify or track individuals.

3.3 Cali AI Chat Assistant

When you use the Cali AI Chat Assistant, your messages are sent to AI processing services to generate responses. Regarding your chat data:

  • Chat messages are processed in real time to provide relevant, personalized nutrition guidance.
  • Your conversation context may be retained during a session to improve the quality and relevance of responses.
  • Chat content is not used to train third-party AI models on your behalf without your consent.
  • Chat data is not shared with third parties for advertising or marketing purposes.
  • We may use anonymized, aggregated chat interaction patterns to improve the overall Cali AI experience.

3.4 Voice Input

When you use the voice input feature to interact with the Cali AI Chat Assistant:

  • No raw audio storage: Your voice is converted to text using speech recognition technology. We do not store, retain, or transmit raw audio recordings.
  • Text processing only: Only the resulting text transcription is sent to the Cali AI for processing, exactly as if you had typed the message.
  • Microphone access: The app requests microphone permission only when you choose to use voice input. You can revoke this permission at any time through your device settings.
  • Speech recognition services: Voice-to-text conversion may use your device's built-in speech recognition or third-party speech recognition services. These services have their own privacy policies regarding audio processing.
  • Voice input is entirely optional and is never required to use any feature of the app.

3.5 Analytics

We use analytics services to understand how users interact with Cali. This helps us improve the app experience. Analytics data is collected in aggregate form and does not personally identify you.

4. Third-Party Services

Cali uses third-party services for authentication, analytics, AI processing, speech recognition, and infrastructure. These include:

  • Authentication services (e.g., Google Sign-In) for secure account access.
  • AI processing services for food analysis and powering the Cali AI Chat Assistant.
  • Speech recognition services for converting voice input to text.
  • Cloud infrastructure for secure data storage and processing.
  • Analytics services for understanding app usage patterns.

These services have their own privacy policies, and we encourage you to review them. We do not sell your personal data to third parties.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data and account.
  • Portability: Request your data in a portable, machine-readable format.
  • Objection: Object to certain types of data processing.

To exercise any of these rights, please contact us at the email address listed below.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. This includes your food logs, chat history with Cali AI, and any voice-transcribed text. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal obligations.

Voice audio is never stored — only transcribed text is retained as part of your chat history. You can delete individual chat conversations or your entire chat history at any time within the app.

7. Children's Privacy

Cali is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete that information promptly.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the app or on our website. Your continued use of Cali after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: support@cali-info.com

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